Privacy Policy

Privacy Policy for Ceann

Effective Date: June 23, 2026
Last Updated: June 23, 2026

Altruava Co. ("we," "us," or "our") operates the Ceann mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the App.

By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the App.

1. Information We Collect

a) Information You Provide to Us

When you create an account or use certain features, we may collect:

  • Account information: name, email address, and password (or login credentials if you sign in via a third-party provider such as Apple or Google)

  • Payment information: billing details and transaction history when you make a purchase or subscribe. Payments are processed by Apple's In-App Purchase system, and we do not directly store full payment card numbers.

  • Communications: information you provide when contacting customer support

b) Information Collected Automatically

When you use the App, we may automatically collect limited technical information necessary for the App to function and to maintain security, such as:

  • Device type, operating system, and app version

  • Crash logs and basic diagnostic data

  • General usage data tied to your account (e.g., login activity)

We do not currently use third-party analytics or advertising SDKs to track behavior across the App.

2. How We Use Your Information

We use the information we collect to:

  • Create and manage your account

  • Process payments and subscriptions

  • Provide, maintain, and improve the App

  • Communicate with you about your account, purchases, or support requests

  • Detect, prevent, and address fraud, abuse, or security issues

  • Comply with legal obligations (e.g., tax and financial recordkeeping for payments)

We do not sell your personal information to third parties.

3. How We Share Your Information

We may share your information with:

  • Payment processors (e.g., Apple, Stripe) to complete transactions

  • Service providers who perform functions on our behalf (e.g., cloud hosting, customer support tools), under confidentiality obligations

  • Legal authorities, if required to comply with a law, regulation, legal process, or governmental request

  • A successor entity, in the event of a merger, acquisition, or sale of assets

We do not share your information with third parties for their own marketing purposes.

4. Data Retention

We retain your account and payment information for as long as your account is active or as needed to provide the App's services, comply with legal obligations (such as tax and financial recordkeeping), resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time (see Section 6).

5. Your Rights and Choices

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information

  • Object to or restrict certain processing

  • Request a copy of your data in a portable format

California residents have rights under the CCPA/CPRA, including the right to know, delete, and opt out of the sale or sharing of personal information (we do not sell or share personal information as defined under these laws).

EEA/UK residents have rights under the GDPR/UK GDPR, including the rights listed above and the right to lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us at [support@yourapp.com].

6. Account and Data Deletion

You can delete your account by emailing [support@altruava.com] with your request. Deleting your account will permanently remove your personal information, except where we are required to retain certain records (e.g., transaction records for tax purposes).

7. Children's Privacy

The App is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verified parental consent, we will take steps to delete that information.

Note for you: You selected "not sure" on whether children under 13 might use the App. If your App is likely to attract a significant child audience, Apple and regulators (COPPA in the US, similar laws elsewhere) impose stricter requirements — including parental consent and restrictions on data collection and advertising. Please confirm your actual audience and update this section (and your App Store age rating) accordingly, ideally with legal review.

8. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

[Include only if applicable] Your information may be transferred to and processed in countries other than your own, which may have different data protection laws. Where required, we take steps to ensure appropriate safeguards are in place for such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date above and, where appropriate, through the App or by email. Continued use of the App after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or requests regarding this Privacy Policy or your personal information, contact us at:

Altruava Co. Email: [support@altruava.com]

This document is a template and does not constitute legal advice. Please review it with a qualified attorney, especially regarding GDPR, CCPA/CPRA, and COPPA compliance, before publishing.

This isn’t just a business—it’s a reflection of what we believe in. We’re here to create work that matters, led by a shared commitment to quality and care.

Work With Us

Terms of Service

Terms of Service for Ceann.

Effective Date: June 23, 2026 Last Updated: June 23, 2026

Please read these Terms of Service ("Terms") carefully before using Ceann (the "App"), operated by Altruava Co. ("we," "us," or "our"). By downloading, accessing, or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.

1. Eligibility

You must be at least 13 years old to use the App. By using the App, you represent that you meet this requirement and, if you are a minor in your jurisdiction, that you have your parent or guardian's permission to use the App.

2. Account Registration

To use certain features, you must create an account. You agree to:

  • Provide accurate, current, and complete information

  • Maintain the security of your password and account

  • Promptly notify us of any unauthorized use of your account

  • Accept responsibility for all activity that occurs under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Subscriptions, Purchases, and Billing

a) In-App Purchases and Subscriptions

The App may offer subscriptions or one-time purchases ("Paid Features") processed through Apple's In-App Purchase system.

  • Pricing for Paid Features will be displayed in the App prior to purchase.

  • Subscriptions automatically renew unless canceled at least 24 hours before the end of the current billing period.

  • Biling occurs through your Apple ID account and is charged at confirmation of purchase and upon renewal.

  • Cancellation: You can manage or cancel your subscription anytime in your device's App Store account settings. Canceling stops future renewals but does not refund the current billing period.

  • Refunds: All purchases are subject to Apple's refund policies. We do not directly process refunds for App Store purchases — refund requests must go through Apple at reportaproblem.apple.com.

b) Price Changes

We may change pricing for Paid Features at any time. Price changes will not affect a billing period already paid for, and we will provide notice before any price increase takes effect for renewing subscriptions, as required by Apple's guidelines.

4. License to Use the App

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download and use the App on Apple-branded products that you own or control, solely for your personal, non-commercial use, in accordance with Apple's Usage Rules set out in the App Store Terms of Service.

5. Acceptable Use

You agree not to:

  • Use the App for any unlawful purpose or in violation of any applicable law

  • Attempt to gain unauthorized access to the App, other accounts, or related systems

  • Reverse-engineer, decompile, or disassemble the App, except as permitted by law

  • Interfere with or disrupt the App's functionality or servers

  • Upload or transmit viruses, malware, or other harmful code

  • Impersonate any person or entity, or misrepresent your affiliation

  • Use the App to harass, abuse, or harm another person [Add any rules specific to your App's features — e.g., no spam, no scraping, no reselling content]

We reserve the right to investigate and take appropriate action against anyone who violates this section, including suspending or terminating accounts and reporting conduct to law enforcement where appropriate.

6. Intellectual Property

The App, including its design, text, graphics, logos, and software, is owned by Altruava Co. or its licensors and is protected by intellectual property laws. Except for the limited license granted in Section 4, no rights are transferred to you.

7. Third-Party Services

The App may contain links to or integrate with third-party services (e.g., payment processors). We are not responsible for the content, policies, or practices of any third-party service. Your use of third-party services is governed by their own terms.

8. Disclaimers

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALTRUAVA CO. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE APP. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE APP SHALL NOT EXCEED THE AMOUNT YOU PAID US, IF ANY, IN THE 12 MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

10. Indemnification

You agree to indemnify and hold harmless Altruava Co. and its officers, employees, and agents from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your use of the App or violation of these Terms.

11. Termination

We may suspend or terminate your access to the App at any time, with or without notice, for conduct that violates these Terms or is otherwise harmful to other users, us, or third parties. You may stop using the App and delete your account at any time (see your Privacy Policy for account deletion instructions).

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of California, without regard to conflict-of-law principles.

13. Changes to These Terms

We may update these Terms from time to time. We will update the "Last Updated" date above, and material changes will be communicated through the App or by email. Continued use of the App after changes take effect constitutes acceptance of the revised Terms.

14. Apple App Store Terms

Because the App is distributed via Apple's App Store, the following additional terms apply:

  • Acknowledgment. These Terms are between you and Altruava Co. only, not with Apple Inc. ("Apple"). Altruava Co., not Apple, is solely responsible for the App and its content.

  • Scope of License. The license granted to you in Section 4 is limited to a non-transferable license to use the App on any Apple-branded product that you own or control, as permitted by the App Store's Usage Rules.

  • Maintenance and Support. We, not Apple, are solely responsible for providing any maintenance and support for the App, to the extent required under applicable law.

  • Warranty. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App to you. Apple has no other warranty obligation with respect to the App.

  • Product Claims. We, not Apple, are responsible for addressing any claims relating to the App, including: product liability claims, claims that the App fails to conform to any legal or regulatory requirement, and claims under consumer protection or similar legislation.

  • Intellectual Property Claims. We, not Apple, are responsible for the investigation, defense, settlement, and discharge of any claim that the App infringes a third party's intellectual property rights.

  • Legal Compliance. You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.

  • Third-Party Beneficiary. You acknowledge that Apple and its subsidiaries are third-party beneficiaries of these Terms, and that, upon your acceptance, Apple has the right to enforce these Terms against you as a third-party beneficiary.

15. Contact Us

If you have questions about these Terms, contact us at:

  • Altruava Co.Email: [support@altruava.com]